Memorable Stay Concierge

W Hotels; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

W Hotels in Singapore is seeking a Guest Experience Expert to ensure memorable guest stays and seamless check-ins/check-outs. You will take initiative to address guest requests, process operational needs, and contribute to reporting while maintaining professional appearance and high standards.

The role requires standing and moving for extended periods, with a hands-on approach to tasks in a non-management capacity.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Deliver a wide range of services guiding guests throughout their stay.
• Handle guest requests and complete reports as part of daily operations.
• Move about the workspace and maintain professional appearance and confidentiality.

Education

High school diploma or GED

Job description

W Hotels in Singapore is seeking a Guest Experience Expert to ensure memorable guest stays and seamless check-ins/check-outs. You will take initiative to address guest requests, process operational needs, and contribute to reporting while maintaining professional appearance and high standards.

The role requires standing and moving for extended periods, with a hands-on approach to tasks in a non-management capacity.