Guest Experience Specialist

ZOUK GOURMET PTE. LTD.; Singapore; On-site; SGD 18,000 - 24,000; Full time

Job summary

Zouk Gourmet Pte. Ltd. in Singapore is seeking service-minded staff to support daily dining operations. You will manage outlet cleaning and setup, ensuring a welcoming environment for guests and teams.

You will handle drink orders, payments, and bottle service, while keeping areas tidy, updating guests on promotions, and assisting with guest needs during service hours. This role emphasizes teamwork and guest satisfaction.

Responsibilities

• Take charge of outlet cleaning and setup to prepare for operations.
• Offer prompt, friendly and efficient service to all guests.
• Ensure tables, flooring, station cleanliness before and during operations.
• Drinks ordering, bill payment settling, tables maintenance, service follow-up and bottle service for all guests.
• Receives cash from guests, makes change, verifies charges and records transactions.
• Orientation and buddy system for newly joined staff.
• Responsible for outlet closing and cleaning.
• Update guests about current and upcoming promotions.
• Attend to guests’ needs and enquiries promptly.

Job description

Zouk Gourmet Pte. Ltd. in Singapore is seeking service-minded staff to support daily dining operations. You will manage outlet cleaning and setup, ensuring a welcoming environment for guests and teams.

You will handle drink orders, payments, and bottle service, while keeping areas tidy, updating guests on promotions, and assisting with guest needs during service hours. This role emphasizes teamwork and guest satisfaction.