Chinese Restaurant Operations & Guest Experience Lead

DAPAIDANG GROUP PTE. LTD.; Singapore; Sur place; SGD 60 000 - 90 000; Plein temps

Résumé du poste

DAPAIDANG GROUP PTE. LTD. in Singapore seeks an experienced restaurant operations leader to drive business performance and guest satisfaction.

You will oversee revenue growth, menu promotions, and cost-efficient front-of-house operations, while coordinating with kitchen and management to ensure smooth service. Lead a team of servers and hosts, uphold hygiene and service standards, and manage staffing, training, and guest feedback with a proactive, customer-focused approach.

Qualifications

• Minimum 3 years in a managerial role within F&B.
• Strong understanding of restaurant operations and cost control.
• Experience with sales strategies and promotions.
• Familiarity with Singapore regulatory guidelines.

Responsabilités

• Oversee daily floor operations and staff scheduling.
• Drive revenue growth through upselling and events.
• Ensure compliance with food safety and hygiene standards.
• Provide reports on sales and operations to management and stakeholders.

Connaissances

Sales Growth

Operations Management

Team Leadership

Guest Experience

Analytical Skills

Communication

Formation

Diploma or equivalent in Hospitality, Business

Outils

POS systems

Description du poste

DAPAIDANG GROUP PTE. LTD. in Singapore seeks an experienced restaurant operations leader to drive business performance and guest satisfaction.

You will oversee revenue growth, menu promotions, and cost-efficient front-of-house operations, while coordinating with kitchen and management to ensure smooth service. Lead a team of servers and hosts, uphold hygiene and service standards, and manage staffing, training, and guest feedback with a proactive, customer-focused approach.