Guest Experience & Reservations Specialist

ICONIC LOCATIONS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

ICONIC LOCATIONS SINGAPORE PTE. LTD. is seeking a Guest Relations professional to warmly welcome guests, assist with seating, and respond to inquiries, ensuring a smooth and memorable experience.

You will handle reservations, greet guests on arrival, address concerns, and maintain a friendly, professional demeanor. The role requires 1-3 years in guest relations, strong organizational skills, and the ability to multitask while delivering exceptional service.

Qualifications

• 1-3 years of experience in guest relations or related field.
• Strong organizational and multitasking abilities.
• Ability to handle basic customer issues.

Responsibilities

• Make reservations for guests.
• Address guest inquiries and resolve issues promptly.
• Ability to handle cashiering unsupervised.
• Use appropriate language, tone, and non-verbal cues to convey messages effectively.

Skills

Guest relations

Customer service

Reservations

Multitasking

Job description

ICONIC LOCATIONS SINGAPORE PTE. LTD. is seeking a Guest Relations professional to warmly welcome guests, assist with seating, and respond to inquiries, ensuring a smooth and memorable experience.

You will handle reservations, greet guests on arrival, address concerns, and maintain a friendly, professional demeanor. The role requires 1-3 years in guest relations, strong organizational skills, and the ability to multitask while delivering exceptional service.