Guest Experience Associate — Service & Reservations

7-24 ENTERTAINMENT PTE. LTD.; Singapore; On-site; SGD 25,000 - 32,000; Full time

Job summary

7-24 Entertainment Pte. Ltd. in Singapore is seeking a service-focused team member to deliver positive hospitality. You will greet guests, handle reservations by phone, record orders, and serve food and beverages while maintaining a clean, professional appearance.

The role includes basic mic and karaoke system checks, teamwork coordination, and performing ad-hoc duties under supervision while upholding safety and guest experience standards.

Responsibilities

• Provide positive customer experience with fair, friendly, and courteous service.
• Handle phone calls for reservations and enquiries.
• Greet and direct guest to designated room.
• Record orders, serve food and beverages.
• Input orders into point-of-sales system.
• Provide basic technical support (mic checks, karaoke system checks).
• Maintain a safe and clean environment.
• Ability to work unsupervised and produce quality work.
• Communicate effectively with team members and management.
• Ensure a neat and tidy appearance.
• All other ad-hoc duties assigned by superior.

Job description

7-24 Entertainment Pte. Ltd. in Singapore is seeking a service-focused team member to deliver positive hospitality. You will greet guests, handle reservations by phone, record orders, and serve food and beverages while maintaining a clean, professional appearance.

The role includes basic mic and karaoke system checks, teamwork coordination, and performing ad-hoc duties under supervision while upholding safety and guest experience standards.