Guest Experience & Operations Trainee

HAVE FUN CINELEISURE PTE. LTD.; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

Have Fun Cineleisure Pte. Ltd. is seeking a capable supervisor to manage day-to-day operations of an outlet, ensuring smooth service and guest satisfaction.

You will greet guests, take reservations, input orders, and coordinate with the team to deliver a memorable experience. The ideal candidate has supervisory or management experience in entertainment or hospitality, strong leadership, effective communication, and the ability to multitask in a fast-paced setting, with attention to safety and

Qualifications

• Proven supervisory/management experience in entertainment or hospitality.
• Strong leadership and team motivation skills.
• Excellent communication with customers, staff, and management.
• Ability to multitask in a fast-paced environment.
• Basic computer skills including POS systems and scheduling software.

Responsibilities

• Manage day-to-day operations of an outlet to ensure efficient operations.
• Provide a positive customer experience with fair, friendly, and courteous service.
• Handle phone calls for reservations and enquiries.
• Greet and direct guests to designated room.
• Record orders, serve food and beverages.
• Input orders into point-of-sales system.
• Provide basic technical support (mic checks, karaoke system checks).
• Maintain a safe and clean environment.
• Ability to work unsupervised and produce quality work.
• Communicate effectively with team members and management.
• Ensure a neat and tidy appearance.
• All other ad-hoc duties assigned by superior.

Skills

Leadership & team motivation

Communication skills

Multitasking

POS systems

Scheduling software

Tools

POS systems

Scheduling software

Job description

Have Fun Cineleisure Pte. Ltd. is seeking a capable supervisor to manage day-to-day operations of an outlet, ensuring smooth service and guest satisfaction.

You will greet guests, take reservations, input orders, and coordinate with the team to deliver a memorable experience. The ideal candidate has supervisory or management experience in entertainment or hospitality, strong leadership, effective communication, and the ability to multitask in a fast-paced setting, with attention to safety and