Hospitality Ops Trainee: Lead, Serve & Delight Guests

HAVE FUN BUGIS PLUS PTE. LTD.

Singapore

On-site

SGD 33,000 - 50,000

Full time

14 days+

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Job summary

HAVE FUN BUGIS PLUS PTE. LTD. is seeking a supervisory or management professional to oversee daily outlet operations and ensure a smooth, guest-focused experience. You will guide staff, handle reservations, and ensure service quality while maintaining a safe, clean environment.

The role requires strong leadership, clear communication, and the ability to multitask in a fast-paced setting. You will contribute to a positive team atmosphere and uphold professional appearance and standards.

Qualifications

Proven experience in a supervisory or management role in entertainment or hospitality.
Strong leadership and team motivation skills.
Excellent communication skills for interacting with customers, staff, and management.
Ability to multitask in a fast-paced environment.
Basic computer skills, including POS systems and scheduling software.

Responsibilities

Manage day-to-day operations of an outlet in order to ensure efficient operations.
Provide a positive customer experience with fair, friendly, and courteous service.
Handle phone calls for reservations and enquiries.
Greet and direct guests to designated rooms.
Record orders, serve food and beverages.
Input orders into point-of-sales system.
Provide basic technical support (mic checks, karaoke system checks).
Maintain a safe and clean environment.
Ability to work unsupervised and produce quality work.
Communicate effectively with team members and management.
Ensure a neat and tidy appearance.
All other ad-hoc duties assigned by superior.