Hospitality Ops Leadership Trainee

HAVE FUN SUNTEC PTE. LTD.; Singapore; On-site; SGD 38,000 - 52,000; Full time

Job summary

HAVE FUN SUNTEC PTE. LTD. seeks a supervisory/managerial candidate to oversee daily outlet operations, ensuring efficient service and a positive guest experience in a hospitality setting.

The role requires leadership, excellent communication, and multitasking abilities to manage reservations, orders, and staff coordination in a dynamic environment.

Qualifications

• Proven experience in a supervisory or management role in entertainment or hospitality.
• Strong leadership and team motivation skills.
• Excellent communication skills for interacting with customers, staff, and management.
• Ability to multitask in a fast-paced environment.
• Basic computer skills, including POS systems and scheduling software.

Responsibilities

• Manage day-to-day operations of an outlet in order to ensure efficient operations.
• Provide a positive customer experience with fair, friendly, and courteous service.
• Handle phone calls for reservations and enquiries.
• Greet and direct guests to designated room.
• Record orders, serve food and beverages.
• Input orders into point-of-sales system.
• Provide basic technical support (mic checks, karaoke system checks).
• Maintain a safe and clean environment.
• Communicate effectively with team members and management.
• Ensure a neat and tidy appearance.
• All other ad-hoc duties assigned by superior.

Job description

Job Description

1.Manage day-to-day operations of an outlet inorder to ensure efficient operations

2.Provide a positive customer experience with fair, friendly, and courteous service.

3.Handle phone calls for reservations and enquiries.

4.Greet and direct guest to designated room.

5.Record orders, serve food and beverages.

6.Input orders into point-of-sales system.

7.Provide basic technical support (mic checks,karaoke system checks).

8.Maintain a safe and clean environment.

9.Ability to work unsupervised and producequality work.

10.Communicate effectively with team membersand management.

11.Ensure a neat and tidy appearance.

12.All other ad-hoc duties assigned by superior.

Job Requirements

1.Proven experience in a supervisory or management role in entertainment or hospitality.

2.Strong leadership and team motivation skills.

3.Excellent communication skills forinteracting with customers, staff, and management.

4.Ability to multitask in a fast-pacedenvironment.

5.Basic computer skills, including POS systems and scheduling software.