Guest Experience & Operations Trainee

HAVE FUN PASIR RIS PTE. LTD.; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

Have Fun Pasir Ris PTE. LTD. is hiring a supervisory role to oversee daily operations in our entertainment/hospitality outlet in Singapore.

The role focuses on delivering exceptional guest experiences, managing reservations, and coordinating staff to ensure smooth service while maintaining safety standards. The ideal candidate has proven supervisory experience, strong leadership, and excellent communication.

Qualifications

• Proven supervisory or management experience in entertainment or hospitality.
• Strong leadership and team motivation skills.
• Excellent communication with customers, staff, and management.
• Ability to multitask in a fast-paced environment.
• Basic computer skills including POS and scheduling software.

Responsibilities

• Oversee day-to-day outlet operations to ensure efficiency.
• Deliver a positive customer experience with courteous service.
• Handle phone calls for reservations and enquiries.
• Greet and direct guests to designated rooms.
• Record orders, serve food and beverages.
• Input orders into the POS system.
• Provide basic technical support (mic checks, karaoke system checks).
• Maintain a safe and clean environment.
• Ability to work unsupervised and produce quality work.
• Communicate effectively with team members and management.
• Ensure a neat and tidy appearance.
• Perform all other ad-hoc duties as assigned by superior.

Skills

Supervisory experience

Leadership

Customer service

Communication

Multitasking

Tools

POS systems

Scheduling software

Job description

Have Fun Pasir Ris PTE. LTD. is hiring a supervisory role to oversee daily operations in our entertainment/hospitality outlet in Singapore.

The role focuses on delivering exceptional guest experiences, managing reservations, and coordinating staff to ensure smooth service while maintaining safety standards. The ideal candidate has proven supervisory experience, strong leadership, and excellent communication.