Operations & Guest Experience Trainee

Have Fun Dte; Singapore; On-site; SGD 30,000 - 54,000; Full time

Job summary

Have Fun Dte is seeking a capable supervisor to manage day-to-day outlet operations and ensure a smooth guest experience. You will handle reservations, greet guests, and coordinate staff to deliver courteous service in a lively hospitality setting.

The ideal candidate has leadership experience in entertainment or hospitality, strong communication, and the ability to multitask in a fast-paced environment. Basic IT and POS knowledge is required, with a focus on maintaining a safe, clean

Qualifications

• Proven experience in a supervisory or management role in entertainment or hospitality.
• Strong leadership and team motivation skills.
• Excellent communication skills for interacting with customers, staff, and management.
• Ability to multitask in a fast-paced environment.
• Basic computer skills, including POS systems and scheduling software.

Responsibilities

• Manage day-to-day operations of an outlet to ensure efficient operations.
• Provide a positive customer experience with fair, friendly, and courteous service.
• Handle phone calls for reservations and enquiries.
• Greet and direct guests to designated room.
• Record orders, serve food and beverages.
• Input orders into point-of-sales system.
• Provide basic technical support (mic checks, karaoke system checks).
• Maintain a safe and clean environment.
• Ability to work unsupervised and produce quality work.
• Communicate effectively with team members and management.
• Ensure a neat and tidy appearance.
• All other ad-hoc duties assigned by superior.

Skills

Supervisory experience

Leadership

Communication skills

Multitasking

POS systems

Scheduling software

Tools

POS systems

Scheduling software

Job description

Have Fun Dte is seeking a capable supervisor to manage day-to-day outlet operations and ensure a smooth guest experience. You will handle reservations, greet guests, and coordinate staff to deliver courteous service in a lively hospitality setting.

The ideal candidate has leadership experience in entertainment or hospitality, strong communication, and the ability to multitask in a fast-paced environment. Basic IT and POS knowledge is required, with a focus on maintaining a safe, clean