Guest Experience & Loyalty Supervisor

SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

Marriott International in Singapore is seeking a Front Desk Supervisor to manage guest check-ins, verify payments, and assign rooms while ensuring accuracy and security of accounts. You will balance receipts and prepare daily reports.

The role requires coaching and supporting team members, maintaining professional appearance, and upholding company policies and safety standards. Prior supervisory experience is valued.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Process guest check-ins and verify identity, payment method, and room assignment.
• Activate/issue room keys and balance cashier reports at shift end.
• Enter guest and rewards information, ensure rates match market codes.
• Assist guests with directions, accessibility needs, and requests; coordinate with staff.

Skills

Guest service

Communication

Leadership

Education

High school diploma or GED

Tools

POS systems

Job description

Marriott International in Singapore is seeking a Front Desk Supervisor to manage guest check-ins, verify payments, and assign rooms while ensuring accuracy and security of accounts. You will balance receipts and prepare daily reports.

The role requires coaching and supporting team members, maintaining professional appearance, and upholding company policies and safety standards. Prior supervisory experience is valued.