Service Ambassador

SURREY HILLS HOLDINGS (PRIVATE LIMITED); Singapore; On-site; SGD 17,000 - 22,000; Part time

Benefits offered by this job

Staff meals

Outlet discounts

Job summary

Surrey Hills Grocer in Singapore is seeking a friendly Service Ambassador to support daily outlet operations. You will serve food and beverages, handle cashier duties, and help maintain cleanliness and safety standards to delight customers.

This casual role offers staff meals and outlet discounts, with training on F&B procedures and hygiene. You will work in a fast-paced café and grocer setting, delivering excellent service during shift hours.

Qualifications

• Experience in service or hospitality preferred.
• Customer-facing communication skills essential.
• Awareness of basic food hygiene practices encouraged.

Responsibilities

• Support outlet manager in daily tasks to ensure smooth operations.
• Serve food and beverages to customers following standards.
• Deliver courteous customer service and respond to needs promptly.
• Maintain hygiene and cleanliness to uphold cafe reputation.
• Assist in front-of-house setup and closing duties, including cashier duties.
• Adapt quickly in a fast-paced environment.

Skills

Customer service

Cashier operations

Food handling

Job description

Company Overview

Surrey Hills Grocer offers authentic Australian grocer experiences with fine, fresh products. Inspired by Australia's rugged terrains, it delivers quality produce and warm hospitality in a unique grocer and café setting.

Job Summary

As a service ambassador, you will support outlet operations by serving food and beverages, managing cashier duties, and maintaining hygiene standards to ensure excellent customer experiences.

Responsibilities

• Support the outlet manager in daily operational tasks to ensure smooth outlet functioning


• Serve food and beverages to customers following F&B department procedures and standards


• Deliver excellent customer service by responding promptly and courteously to customer needs


• Maintain high service standards independently to uphold the café's reputation


• Adapt quickly and perform effectively in a fast-paced environment


• Assist in front-of-house setup and closing duties, ensuring hygiene standards are met


• Manage cashier operations accurately and efficiently during assigned shifts


• Perform additional duties as assigned by management to support outlet operations

Preferred competencies and qualifications

• Food Hygiene Certification is preferred to support safe food handling practices

Other Information

Opportunity to work in a unique F&B concept combining a grocer and café Staff meals and discounts available across all outlets