Guest Experience Lead – Café & Garden

Le Jardin Fort Canning; Singapore; On-site; SGD 36,000 - 60,000; Full time

Benefits offered by this job

Staff meals provided

Career growth opportunities

Performance incentives

Job summary

Le Jardin Fort Canning in Singapore is seeking a passionate, service-oriented Assistant Manager to join our growing café and restaurant team. You will support daily operations, lead the service team, and ensure an outstanding guest experience.

Ideal candidates have 2–4 years in F&B, strong leadership, excellent communication, and a keen eye for detail in a fast-paced environment. Café/restaurant experience is preferred, with opportunities for career growth and staff meals.

Qualifications

• 2–4 years of F&B operations experience, ideally at a supervisory/assistant manager level.
• Experience in café/restaurant environments preferred.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Service-oriented with a positive attitude and attention to detail.
• Able to work in a fast-paced environment with multitasking and problem-solving skills.

Responsibilities

• Support the Restaurant Manager in overseeing daily operations and Front of House.
• Lead, supervise, and motivate the service team to deliver exceptional guest experiences.
• Manage reservations, guest flow, and dining experience during service hours.
• Handle customer feedback and service recovery professionally.
• Assist in manpower planning, scheduling, training, and team development.
• Drive outlet performance through upselling, efficiency, and product knowledge.
• Ensure cleanliness, presentation, hygiene, and safety standards.

Skills

Leadership

Communication

Team management

Customer service

Attention to detail

Tools

POS systems

Job description

Le Jardin Fort Canning in Singapore is seeking a passionate, service-oriented Assistant Manager to join our growing café and restaurant team. You will support daily operations, lead the service team, and ensure an outstanding guest experience.

Ideal candidates have 2–4 years in F&B, strong leadership, excellent communication, and a keen eye for detail in a fast-paced environment. Café/restaurant experience is preferred, with opportunities for career growth and staff meals.