Guest Experience Host - Exhibition & Events

ANTARES MANAGEMENT SERVICES PTE. LTD.

Singapore

On-site

SGD 14,000 - 19,000

Full time

8 days ago

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Job summary

ANTARES MANAGEMENT SERVICES PTE. LTD. is seeking a Visitor Experience Ambassador to be deployed across ticketing, queue management and experience zones for a large-scale themed exhibition in Singapore.

The role focuses on welcoming visitors, guiding them through zones, and ensuring smooth event operations while maintaining a welcoming visitor experience. Training will be provided; availability covers Dec 2026 to Jun 2027.

Qualifications

Friendly, approachable and comfortable interacting with visitors.
Good communication and customer service skills.
Patient and able to remain calm when managing crowds or challenging situations.
Willing to work shifts, weekends and public holidays.
Training will be provided.

Responsibilities

Welcome visitors and provide information about the exhibition.
Scan and validate tickets and assist with admission enquiries.
Manage queues, entry points and visitor flow.
Communicate waiting times, delays and admission procedures clearly.
Guide visitors through the exhibition and interactive experience zones.
Explain activity instructions and encourage appropriate visitor etiquette.
Assist families, elderly visitors and guests requiring additional support.
Attend to visitor feedback and provide basic service recovery.
Monitor assigned zones and ensure safety and operational guidelines are followed.
Escalate complaints, incidents, safety concerns and equipment issues promptly.
Attend required training sessions and daily operational briefings.
Support daily opening, closing and other exhibition duties.