Guest Experience Front Desk Officer

YOUNG WOMEN'S CHRISTIAN ASSOCIATION OF SINGAPORE; Singapore; On-site; SGD 36,000 - 47,000; Full time

Job summary

YWCA Singapore invites you to join the Fort Canning Front Office team to deliver outstanding guest service in a tranquil hotel setting, handling reservations, guest relations, billing, and general office duties to ensure a smooth and welcoming experience.

The role requires a customer-oriented communicator with hospitality knowledge, shift flexibility, and the ability to work well within a small team to uphold service standards.

Qualifications

• Minimum O Level or Higher NITEC in Hospitality Operations preferred.
• Minimum 1 year of front desk experience preferred.
• Ability to work shifts and collaborate effectively as a team player.

Responsibilities

• Greet and attend to guests to deliver high-quality service.

Skills

Customer service

Communication

Team collaboration

Education

O Level or Higher/NITEC in Hospitality Operations

Job description

YWCA Singapore invites you to join the Fort Canning Front Office team to deliver outstanding guest service in a tranquil hotel setting, handling reservations, guest relations, billing, and general office duties to ensure a smooth and welcoming experience.

The role requires a customer-oriented communicator with hospitality knowledge, shift flexibility, and the ability to work well within a small team to uphold service standards.