Guest Experience Captain

Lobehold; Singapore; On-site; SGD 28,000 - 44,000; Full time

Benefits offered by this job

TLBG Incentive

Medical coverage

Dining discounts

Milestone celebrations

Long-service sabbaticals

Job summary

The Coconut Club is a Singaporean restaurant known for celebrating coconut milk in our cuisine. We’re part of The Lo and Behold Group, creating timeless destinations and thought-leading experiences in hospitality.

We are seeking team members who can build guest relationships, describe the menu, and proactively enhance service operations while upholding high standards and a culture that supports growth.

Qualifications

• Guest-focused mindset and excellent communication skills.
• Willingness to learn and develop hospitality skills.
• Ability to work in a fast-paced service environment.

Responsibilities

• Building and maintaining relationships with guests.
• Order taking & menu description.
• Up-selling products based on product knowledge.
• Ensuring guest satisfaction by being proactive in service operations.
• Improving procedures and systems.

Job description

The Coconut Club is a Singaporean restaurant known for celebrating coconut milk in our cuisine. We’re part of The Lo and Behold Group, creating timeless destinations and thought-leading experiences in hospitality.

We are seeking team members who can build guest relationships, describe the menu, and proactively enhance service operations while upholding high standards and a culture that supports growth.