Guest Experience Captain

The Lo & Behold Group; Singapore; On-site; SGD 28,000 - 42,000; Full time

Benefits offered by this job

Monthly sales incentive

Medical and insurance coverage

Employee dining discounts

Long-service sabbaticals

Job summary

The Coconut Club, part of The Lo & Behold Group in Singapore, is a restaurant focused on delivering exceptional guest experiences with a culture built on care and excellence. This role offers a chance to shape day-to-day service and contribute to a memorable visiting experience across our venues.

You will focus on building relationships with guests, describing menus, upselling based on product knowledge, ensuring proactive service, and identifying opportunities to delight guests with operational

Job description

The Coconut Club, part of The Lo & Behold Group in Singapore, is a restaurant focused on delivering exceptional guest experiences with a culture built on care and excellence. This role offers a chance to shape day-to-day service and contribute to a memorable visiting experience across our venues.

You will focus on building relationships with guests, describing menus, upselling based on product knowledge, ensuring proactive service, and identifying opportunities to delight guests with operational