Guest Experience Associate - Waitstaff

MOA RESTROBAR PTE. LTD.; Singapore; On-site; SGD 20,000 - 33,000; Full time

Job summary

MOA RESTROBAR PTE. LTD. in Singapore is seeking a customer service oriented team member to greet guests, take and deliver orders, and uphold service standards in a fast-paced dining environment.

You will coordinate with kitchen staff, ensure cleanliness, handle basic cashiering when needed, and support opening/closing duties to help smooth restaurant operations. The role emphasizes guest satisfaction, teamwork, and flexibility to work weekends and holidays.

Qualifications

• Demonstrate a service-oriented mindset with a positive working attitude.
• Communicate effectively and collaborate well with team members
• Adapt to working in a fast-paced environment
• Flexibility to work shifts, weekends, and public holidays

Responsibilities

• Greet customers warmly and serve them professionally to create a welcoming dining experience
• Take food and beverage orders accurately and promptly to ensure customer satisfaction
• Serve food and beverages following restaurant service standards to maintain quality
• Set up, clear, and maintain tables and dining areas to ensure a clean environment
• Respond promptly to customers' requests and enquiries to enhance service quality
• Maintain cleanliness and hygiene in dining and service areas to meet health standards
• Assist with opening and closing duties to support smooth restaurant operations
• Coordinate with kitchen staff to ensure timely and accurate delivery of orders
• Handle basic cashiering and payment transactions accurately when required
• Perform other duties assigned by the Restaurant Manager or Supervisor to support team needs

Skills

Service mindset

Effective communication

Team collaboration

Adaptability

Shift flexibility

Job description

MOA RESTROBAR PTE. LTD. in Singapore is seeking a customer service oriented team member to greet guests, take and deliver orders, and uphold service standards in a fast-paced dining environment.

You will coordinate with kitchen staff, ensure cleanliness, handle basic cashiering when needed, and support opening/closing duties to help smooth restaurant operations. The role emphasizes guest satisfaction, teamwork, and flexibility to work weekends and holidays.