Guest Experience Associate - Service, POS & Delivery Support

OUE Restaurants Pte Ltd; Singapore; On-site; SGD 22,000 - 36,000; Full time

Benefits offered by this job

Annual Leave

Group Medical, Hospitalisation & Dent

Staff Discounts

Staff Meals Provided

Education Assistance

External Training Sponsorship

Job summary

OUE Restaurants Pte Ltd is seeking hospitality staff to support guest services, POS operations, and take-away packing at our Singapore location. You will assist with beverage preparation, table setup, and daily kitchen support while maintaining high hygiene standards.

The role welcomes newcomers with on-job-training, emphasizes a positive attitude, and requires flexibility to work shifts including weekends and public holidays.

Qualifications

• No work experience required; on-job-training will be provided.
• Possess a great service attitude.
• Energetic team player with a positive demeanor.

Responsibilities

• Inform guests about current and upcoming promotions to enhance their experience.
• Operate POS systems and handle card and cash transactions smoothly and accurately.
• Balance cash floats at the start and end of each shift to maintain financial integrity.
• Assist with self-collection take-away orders, wrapping and packing food securely.
• Manage delivery platform apps and process orders promptly.
• Set up tables and service areas according to SOP, adhering to hygiene standards.
• Attend to customer inquiries and feedback, coordinating with supervisors when needed.
• Assist with beverage preparation and support daily kitchen operations.
• Maintain a positive personality, uphold grooming standards, and provide outstanding service.
• Assist with any additional duties assigned by supervision to foster teamwork.

Skills

Great service attitude

Energetic team player

Willingness to work shifts

Job description

OUE Restaurants Pte Ltd is seeking hospitality staff to support guest services, POS operations, and take-away packing at our Singapore location. You will assist with beverage preparation, table setup, and daily kitchen support while maintaining high hygiene standards.

The role welcomes newcomers with on-job-training, emphasizes a positive attitude, and requires flexibility to work shifts including weekends and public holidays.