Senior Service Crew - Guest Experience & POS Pro

OUE Restaurants; Singapore; On-site; SGD 20,000 - 32,000; Full time

Benefits offered by this job

Annual Leave

Medical Leave

Wage Supplement

Performance Bonus

Salary Increment

Group Medical

Dental Insurance

Long Service Award

Professional Growth

Education Sponsorship

Training Sponsorship

Staff Discounts

Staff Referral Scheme

Staff Meals

Job summary

OUE Restaurants is looking for a friendly and energetic service crew member to join our team in Singapore. You will deliver excellent guest experiences, operate POS systems, and handle cash with accuracy while assisting in take-away orders and delivery apps.

Responsibilities include setting up service areas, maintaining hygiene standards, and addressing guest inquiries with a collaborative team. Training is provided; weekends and public holidays are part of the shift pattern.

Qualifications

• No work experience required.
• Possess a great service attitude.
• Energetic team player.
• Willingness to work shift hours, weekends and public holidays.

Responsibilities

• Keep guests informed about current and upcoming promotions, enhancing their experience
• Operate our POS systems, handling all card and cash transactions smoothly and accurately
• Balance cash floats at the start and end of each shift, maintaining financial integrity
• Help with self-collection take-away services, carefully wrapping and packing food to ensure it reaches customers in perfect condition
• Manage delivery platform apps, processing orders promptly and effectively
• Set up tables and service areas according to SOP, strictly adhering to hygiene and safety standards
• Attend to customer inquiries and feedback, coordinating with supervisors or managers to assist when needed
• Assist in beverage preparation and support daily kitchen operations
• Maintain a positive personality, uphold good grooming standards, and provide outstanding customer service
• Assist with any additional duties assigned by your supervisor or management, fostering a supportive team environment

Skills

Great service attitude

Energetic team player

Willingness to work shifts

No work experience required

Job description

OUE Restaurants is looking for a friendly and energetic service crew member to join our team in Singapore. You will deliver excellent guest experiences, operate POS systems, and handle cash with accuracy while assisting in take-away orders and delivery apps.

Responsibilities include setting up service areas, maintaining hygiene standards, and addressing guest inquiries with a collaborative team. Training is provided; weekends and public holidays are part of the shift pattern.