Hospitality Intern: Guest Service & F&B Operations

OUE Restaurants Pte Ltd; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

OUE Restaurants Pte Ltd is seeking a Guest Service Associate to warmly welcome guests and provide high-quality F&B service in a busy restaurant setting.

You will maintain hygiene standards, handle orders via the POS system, and assist with stock-taking and procurement. Collaboration with colleagues across departments is essential to meet business needs.

Join the team to support management, learn various F&B roles, and participate in the Talent Advancement Programme and ad-hoc projects as required.

Responsibilities

• Welcoming the guests as they come into the restaurant
• Perform F&B service operations in accordance with the service standards as stipulated in the restaurant.
• Always observe all hygiene standards during operations.
• Attend to Guests’ needs by interacting with guests and responding appropriately.
• Liaise and work closely with various colleagues and departments to meet the needs of the business.
• Generate bill using the Point-Of-Sale system and ensure accurate billing.
• Learn and perform F&B stock-taking and procurement process.
• Observe and understand the various F&B job roles such as bar, kitchen and service operations.
• Assist the Manager in the overall operations of the restaurant.
• Observe and comply with all Company regulations as stipulated in the Employee Handbook, as well as all established control procedures, in particular stock and cash.
• Ensure the restaurant meets all statutory regulations regarding health, safety, fire, hygiene, licensing, security, and be familiar with all fire and emergency evacuation procedures.
• Other responsibilities in line with the Talent Advancement Programme Learning Guide.
• Assist on any ad-hoc tasks/projects as required by the department.

Job description

OUE Restaurants Pte Ltd is seeking a Guest Service Associate to warmly welcome guests and provide high-quality F&B service in a busy restaurant setting.

You will maintain hygiene standards, handle orders via the POS system, and assist with stock-taking and procurement. Collaboration with colleagues across departments is essential to meet business needs.

Join the team to support management, learn various F&B roles, and participate in the Talent Advancement Programme and ad-hoc projects as required.