GSOC Shift Lead — 24/7 Global Security Operations Leader

Control Risks Group (S) Pte Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Control Risks Group (S) Pte Ltd in Singapore seeks several dedicated GSOC Shift Leads for a newly formed GSOC programme aligned to a global technology company. The team provides 24/7 coverage of APAC and global operations on a rotational shift basis.

Candidates must be based in Singapore and hold full work rights, with 2+ years GSOC experience including leadership. You will supervise Analysts, coordinate handovers, and ensure high-quality GSOC outputs across incidents and risk events.

Qualifications

• University degree or above and 2+ years GSOC experience including supervisory/leadership role.
• Proficiency in global risk event monitoring, OSINT tactical intelligence, security systems and devices, and incident/emergency response protocols.
• Work proactively with strong responsibility and safety awareness; able to lead the shift during daily operation.
• Able to stay calm under pressure, make decisions, and guide Analysts in emergencies.

Responsibilities

• Supervise and direct GSOC Analysts to ensure tasks and monitoring/response activities are carried out per SOPs.
• Lead the shift to ensure smooth operation, handovers between shifts, and quality control.
• Issue security incident notifications or early warning reports via the internal platform.
• Respond quickly in emergencies, coordinate tasks and escalation as required.
• Coordinate between Analysts and other entities during incidents and output reports with the Team Lead.
• Provide training, coaching, and performance feedback to GSOC Analysts.

Skills

GSOC leadership

Incident response

Stakeholder communication

Team coaching

Education

University degree

Job description

Control Risks Group (S) Pte Ltd in Singapore seeks several dedicated GSOC Shift Leads for a newly formed GSOC programme aligned to a global technology company. The team provides 24/7 coverage of APAC and global operations on a rotational shift basis.

Candidates must be based in Singapore and hold full work rights, with 2+ years GSOC experience including leadership. You will supervise Analysts, coordinate handovers, and ensure high-quality GSOC outputs across incidents and risk events.