Growth & Operations Leader: Strategy, Profit

GUI FEI 8 KTV LOUNGE; Singapore; On-site; SGD 110,000 - 150,000; Full time

Job summary

GUI FEI 8 KTV LOUNGE in Singapore seeks a senior operations leader to drive business strategy and guest experience. You will own the plan for sustainable growth, profitability, and long-term success.

Lead both FOH and BOH operations, set performance standards, monitor KPIs and enforce safety and compliance. Develop scalable processes to improve efficiency and guest satisfaction while strengthening market position. Collaborate with senior teams and manage budgets.

Responsibilities

• Spearhead overall business strategy and commercial performance with accountability for sustainable growth and profitability.
• Identify revenue opportunities, develop commercial strategies, lead initiatives to accelerate sales growth and market expansion.
• Command FOH and BOH operations, establishing standards, benchmarks, and accountability frameworks.
• Establish and monitor key KPIs, evaluate performance, identify gaps, and implement corrective actions.
• Maintain high standards in safety, regulatory compliance, internal controls, and risk management.

Job description

GUI FEI 8 KTV LOUNGE in Singapore seeks a senior operations leader to drive business strategy and guest experience. You will own the plan for sustainable growth, profitability, and long-term success.

Lead both FOH and BOH operations, set performance standards, monitor KPIs and enforce safety and compliance. Develop scalable processes to improve efficiency and guest satisfaction while strengthening market position. Collaborate with senior teams and manage budgets.