Growth‑Driven SMB & Mid‑Market Account Manager

LinkedIn; Singapore; Hybrid; SGD 90,000 - 140,000; Full time

Job summary

LinkedIn is seeking an SMB & Mid-Market Account Manager to renew subscriptions, cross-sell, and upsell within a regional book of business. The role focuses on delivering value to customers through Talent & Learning solutions and partnering with cross-functional teams to drive growth.

The position requires understanding client objectives, building stakeholder maps, and guiding strategic conversations that align with customer success and ROI. Travel and hybrid work are part of the role.

Qualifications

• 4+ years of quota-carrying and/or consulting experience.
• Fluency in English.
• Experience with HR software / SaaS / solution selling.
• Ability to identify and develop new business opportunities within untapped subsidiaries.

Responsibilities

• Understand customer priorities and needs through discovery, research, and insights.
• Drive customer and revenue growth by identifying opportunities to deliver value and ROI.
• Manage a book of business and prioritize opportunities for upsell and cross-sell.
• Build relationships with multiple stakeholders across the customer organization and engage additional decision makers.

Skills

Solution Selling

Multi-threading

Influencing CxO stakeholders

Negotiating

Collaborating with cross-functional

Leading with insights

Education

BA/BS degree or equivalent

Tools

HR software

Job description

LinkedIn is seeking an SMB & Mid-Market Account Manager to renew subscriptions, cross-sell, and upsell within a regional book of business. The role focuses on delivering value to customers through Talent & Learning solutions and partnering with cross-functional teams to drive growth.

The position requires understanding client objectives, building stakeholder maps, and guiding strategic conversations that align with customer success and ROI. Travel and hybrid work are part of the role.