Growth Director, Direct Marketing & Partnerships

Chubb External; Singapore; On-site; SGD 240,000 - 460,000; Full time

Job summary

Chubb Singapore seeks an executive to lead Direct Marketing and Growth Partnerships, accelerating customer acquisition through embedded insurance and strategic alliances. You will own P&L, drive revenue, profitability, and portfolio performance while building a high‑performing team and ecosystem strategy.

You will shape the Direct Marketing and partnership expansion across banks, fintechs, and digital platforms, delivering integrated campaigns and innovative insurance propositions for

Responsibilities

• Own and drive the Direct Marketing business P&L, with accountability for revenue growth, profitability, expense management and sustainable business performance.
• Define and execute the Direct Marketing strategy and annual operating plan, aligned with business priorities and growth objectives.
• Deliver sales, Gross Written Premium (GWP), profitability and expense targets while maintaining strong underwriting discipline and customer outcomes.
• Monitor business and portfolio performance to identify opportunities that optimize growth, profitability and long‑term value.
• Lead, develop and inspire a high‑performing team, fostering a culture of accountability, innovation and commercial excellence.
• Develop and execute a partnership growth strategy across banks, financial institutions, fintech's, digital platforms, retailers, affinity groups and ecosystem partners.
• Identify, acquire and onboard strategic partners, leading commercial negotiations and joint business planning.
• Build and manage executive‑level partner relationships to drive customer acquisition, revenue growth and long‑term value creation.
• Develop innovative insurance propositions, distribution models and ecosystem partnerships that expand customer reach and unlock new growth opportunities.
• Maintain a strong pipeline of partnership opportunities and new business initiatives.
• Lead the execution of integrated customer acquisition and growth strategies across direct marketing, telemarketing, digital and partner channels.
• Partner closely with the Telemarketing Leadership team to maximize campaign effectiveness, sales productivity, lead conversion and customer retention.
• Optimize customer journeys, lead generation and marketing performance through data‑driven insights, CRM capabilities and continuous improvement.
• Expand digital insurance distribution capabilities through embedded insurance solutions, digital partnerships and enhanced customer experiences.
• Support the development of new digital products, propositions and growth initiatives to drive sustainable customer and portfolio growth.
• Deliver business performance in line with P&L objectives, financial commitments and strategic priorities.
• Analyze campaign, partner and portfolio performance to identify growth opportunities and improve profitability and return on investment.
• Manage marketing investments and budgets to maximize commercial outcomes.
• Partner with cross‑functional stakeholders including Product, Underwriting, Finance, Operations, Technology and Regional teams to execute growth initiatives.
• Present business performance, strategic insights and recommendations to senior leadership.

Job description

Chubb Singapore seeks an executive to lead Direct Marketing and Growth Partnerships, accelerating customer acquisition through embedded insurance and strategic alliances. You will own P&L, drive revenue, profitability, and portfolio performance while building a high‑performing team and ecosystem strategy.

You will shape the Direct Marketing and partnership expansion across banks, fintechs, and digital platforms, delivering integrated campaigns and innovative insurance propositions for