Group Travel Operations Coordinator

Prime Cruise Asia Pte Ltd; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

Prime Cruise Asia Pte Ltd is seeking a Travel Operations Coordinator to support group departures and events. You will assist with booking flights, hotels, and activities for clients, and review travel documents for bookings and other tasks.

The role involves handling client inquiries via phone, email, and chat and providing administrative support to the operations team. The ideal candidate will have 2+ years of experience, good cruise knowledge, and strong customer service skills with excellent

Qualifications

• GCE O/A levels required or equivalent.
• Minimum 2 years of working experience.
• Good knowledge of cruise industry helpful.
• Strong customer service orientation and follow-up.
• Proficient in PowerPoint and Microsoft Office.

Responsibilities

• Assist with booking flights, hotels and activities for clients.
• Review and verify travel documents for bookings and other operational tasks.
• Respond to client inquiries via phone, email and chat.
• Provide administrative support to the operation team.
• Process improvements to enhance operational efficiency.

Skills

Customer service

Follow up

Communication

Education

GCE O/A level

Tools

PowerPoint

Microsoft Office

Job description

Prime Cruise Asia Pte Ltd is seeking a Travel Operations Coordinator to support group departures and events. You will assist with booking flights, hotels, and activities for clients, and review travel documents for bookings and other tasks.

The role involves handling client inquiries via phone, email, and chat and providing administrative support to the operations team. The ideal candidate will have 2+ years of experience, good cruise knowledge, and strong customer service skills with excellent