Ground Ops Lean Transformation Project Manager

DNATA SINGAPORE PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

dnata Singapore is the Project Manager for the Business Planning & Performance team, driving operational turnaround, project delivery, and performance optimization across Ground Handling operations. This hands-on partner to operational leaders embeds Lean methodologies and strengthens project execution to deliver measurable benefits.

The role requires collaboration with senior leadership, cross-functional teams and effective data-driven decision-making using Power BI and Excel.

Qualifications

• Bachelor's degree in Business, Operations Management, Engineering, Aviation Management, Logistics, or a related discipline.
• Minimum 5 years' experience in business planning, performance management, project management, operational excellence, process improvement, business transformation, or a related field.
• Professional certifications in Project Management, Process Improvement, or Change Management are highly advantageous, including PMP, PRINCE2, or equivalent; Agile / Certified Scrum Master (CSM); Lean Six Sigma Green Belt or Black Belt; TQM or Operational Excellence certifications

Responsibilities

• Partner with operational leaders to identify and deliver business process improvement priorities
• Lead process improvement and business turnaround initiatives that enhance productivity, service quality, safety, customer experience, and cost efficiency
• Apply Lean, Six Sigma, TQM, and continuous improvement methodologies
• Analyse operational processes and identify inefficiencies, root cause, and translate data into operational insights for actionable plans
• Lead and manage cross-functional projects to support operational transformation, systems implementation, workforce optimisation, and process redesign
• Develop project plans from initiation through implementation managing scope, timelines, resources and deliverables
• Establish governance structures, proactively managing risks, issues, dependencies and competing priorities
• Develop business cases, manage project budgets and forecasts and monitor delivery of targeted operational and financial benefits
• Collaborate with Operations, Finance, HR, Safety, and other stakeholders to deliver business improvement initiatives
• Drive change management initiatives and support teams through change and new ways of working

Skills

Project management

Stakeholder management

Data interpretation

Lean / Six Sigma

Change management

Cross-functional leadership

Problem solving

Education

Bachelor's degree in Business/Operations/Engineering/Aviation Management/Logistics

Tools

Power BI

Excel

Performance reporting tools

Job description

dnata Singapore is the Project Manager for the Business Planning & Performance team, driving operational turnaround, project delivery, and performance optimization across Ground Handling operations. This hands-on partner to operational leaders embeds Lean methodologies and strengthens project execution to deliver measurable benefits.

The role requires collaboration with senior leadership, cross-functional teams and effective data-driven decision-making using Power BI and Excel.