Graduate Programs Admin & Operations Officer

National University of Singapore; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

National University of Singapore is seeking a Management Assistant Officer (Education-UGPG: Academic Services) for NUS Dentistry. You will provide end-to-end administrative and operational support for graduate residency training and research programmes, coordinating admissions, curriculum schedules, examinations, and student records.

You will work with faculty, senior management, and external partners to ensure smooth delivery of courses and research activities, including MSc/PhD processes, and

Qualifications

• Minimum Polytechnic Diploma in any discipline.
• Prior experience in higher education, programme administration, or research administration is an advantage; entry-level candidates are welcome to apply.
• Strong written and verbal communication skills, with the ability to draft emails and basic reports with minimal supervision.
• Familiar with academic management systems (e.g. student records, examination portals).
• Strong organisational and time-management skills, with the ability to prioritise multiple tasks and meet deadlines in a fast-paced environment.
• Proactive, positive, and able to work effectively with staff and students at all levels.
• Resourceful, meticulous, and able to work both independently and as a collaborative team player.
• Experience in event and logistics planning for academic or research activities is an advantage.
• Able to handle confidential information with discretion and professionalism.

Responsibilities

• Providing administrative support for postgraduate programmes.
• Coordinating admissions activities, including application processing, interview scheduling, and timely release of outcomes, adhering to academic calendar timelines.
• Partnering with faculty members, adjunct faculty, external lecturers and training partners to ensure smooth delivery of courses and activities.
• Coordinating timetable planning, student assessments, teaching coverage, and continual assessment materials.
• Administering examination matters, including distribution of scripts and marks collation.
• Assisting in HR and Finance matters such as teaching hours, claims, procurement and reimbursements.
• Providing research administration support for graduate residency and PhD/ MSc processes.
• Managing leave records, grant submissions, and thesis management for postgraduate students.

Skills

Written and verbal communication

Organisation and time management

Independent and collaborative work

Proactive and meticulous

Event and logistics planning

Microsoft Office suite

Online communication tools

Education

Polytechnic Diploma

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Academic management systems

Job description

Management Assistant Officer (Education-UGPG: Academic Services), NUS Dentistry (NUSDen) By continuing to use and navigate this website, you are agreeing to the use of cookies.
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Job Description

Management Assistant Officer (Education-UGPG: Academic Services), NUS Dentistry (NUSDen)

University-Level Unit: Dentistry Faculty/Department-Level Unit: Dean's Office (Dentistry) Employee Category: Executive & Administrative Location: Kent Ridge Campus Posted On: 05/10/2026

Job Description

Join us to provide end-to-end administrative and operational support for graduate residency trainingand research programmes. In this role, you will help ensure the smooth delivery of postgraduateeducation through effective coordination of admissions, curriculum schedules, examinations, facultysupport, student records, and research administration.

You will work closely with various stakeholders including faculty members, senior management, andinterdisciplinary offices within the University, providing essential administrative and operationalsupport to facilitate cutting-edge research initiatives.

This role offers the opportunity to work closely with students, faculty members, adjunct faculty andexternal training partners, contributing to the successful delivery, enhancement, and growth of aleading graduate programme.

Key responsibilities:

Programme Admissions and Operations
• Providing administrative support for 3 postgraduate programmes
• Coordinating admissions activities, including application processing, interview scheduling, andthe timely release of outcomes, ensuring adherence to academic calendar timelines.
• Partnering with faculty members, adjunct faculty, external lecturers and external trainingpartner institution to ensure the smooth delivery of courses and learning activities.
• Coordinating timetable planning, student assessments, teaching coverage, student clinicalreturns and continual assessment materials in collaboration with the Programme Directors and relevant stakeholders.
• Administering examination matters (e.g. collation of examination questions, dissemination ofanswer scripts, preparation of marks collation).
• Assisting in HR-related (e.g. appointment of new teaching staff, preparation of staff teachinghours) and Finance-related matters (e.g. Teaching staff Concur claims, Submission of part-timeteaching claims, procurement of teaching materials, process claims and reimbursement).

Graduate Research Operations
• Providing research administration support
• Managing conference leave, funding applications, and process PhD Qualifying Examination andOral Examination for Postgraduate (Research) students.
• Coordinating thesis management, progress report submission and grant submissions.
• Updating MSc and PhD student leave records and manage course mattes.

Perform any additional duties as assigned by the supervisor to support the goals of the Education Office.

Qualifications

• Minimum Polytechnic Diploma in any discipline.
• Prior experience in higher education, programme administration, or research administration isan advantage; entry-level candidates are welcome to apply.
• Strong written and verbal communication skills, with the ability to draft emails and basicreports with minimal supervision.
• Familiar with academic management systems (e.g. student records, examination portals).
• Strong organisational and time-management skills, with the ability to prioritise multiple tasksand meet deadlines in a fast-paced environment.
• Proactive, positive, and able to work effectively with staff and students at all levels.
• Resourceful, meticulous, and able to work both independently and as a collaborative teamplayer.
• Experience in event and logistics planning for academic or research activities is an advantage.
• Able to handle confidential information with discretion and professionalism.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and onlinecommunication tools.

Req ID: 34584

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