GMP Soft Services Supervisor - Transportation & Facilities

Jones Lang LaSalle Property Consultants Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Jones Lang LaSalle Property Consultants Pte Ltd seeks a Soft Service Supervisor to oversee multiple site services such as transportation, cafeteria, waste management, and landscaping. You will coordinate vendors and drive performance to deliver a premium customer experience across GMP facilities.

You will ensure compliance with cGMP, ALCOA+ data integrity, SOPs, CAPA and QMS, while training vendors and maintaining audit readiness for regulatory bodies such as FDA/EMA/HSA.

Qualifications

• Diploma/Degree in Facilities Management, Hospitality, Business Administration, Engineering, Life Sciences, Chemistry, or related field.
• 3–5 years of Soft Services/Housekeeping experience, including at least 2 years in a supervisory role within GMP‑regulated pharmaceutical, biologics, medical device, or API manufacturing environments.
• Strong knowledge of cGMP compliance, ALCOA+ data integrity principles, SOPs, CAPA, QMS processes, cleanroom protocols, and contamination control practices.
• Hands‑on experience in pharmaceutical sanitisation, chemical handling, GMP waste management, pest control oversight, and operation within hazardous/controlled environments.
• Experience supporting internal and external regulatory audits (FDA, EMA, HSA, etc.) and maintaining audit‑ready documentation and records.
• Strong leadership, team training, stakeholder management, and cross‑functional communication skills with QA, Production, and EHS teams.

Responsibilities

• Oversee soft services including transportation, cafeteria, waste management, and landscaping.
• Coordinate vendors and monitor performance to ensure first‑rate customer experience.
• Review and ensure safety, quality observations; target regular submissions.
• Maintain audit‑ready records and support regulatory inspections.
• Ensure timely renewal of service contracts and contractor supervision.
• Lead trainings for vendors on data integrity and GMP practices.

Skills

cGMP compliance

Data integrity

SOPs & CAPA

QA & EHS collaboration

Education

Diploma/degree in Facilities Management, Hospitality, Business Administration, Engineering, Life Sciences, Chemistry

Job description

Jones Lang LaSalle Property Consultants Pte Ltd seeks a Soft Service Supervisor to oversee multiple site services such as transportation, cafeteria, waste management, and landscaping. You will coordinate vendors and drive performance to deliver a premium customer experience across GMP facilities.

You will ensure compliance with cGMP, ALCOA+ data integrity, SOPs, CAPA and QMS, while training vendors and maintaining audit readiness for regulatory bodies such as FDA/EMA/HSA.