Global Semiconductor Equipment Support Engineer (Mandarin)

ADVANTEST (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 70,000 - 95,000; Full time

Job summary

ADVANTEST (SINGAPORE) PTE. LTD. seeks a Product Support Engineer to support semiconductor test equipment projects in Singapore. You will work with cross-functional and cross-regional teams to ensure successful customer project execution at OSAT sites.

You will troubleshoot, analyze field data, and develop documentation while mentoring service staff and coordinating with engineering and sales teams. Significant travel may be required.

Qualifications

• Bachelor's or Master's degree in Mechanical, Electrical, Software Engineering or related field.
• 3–5 years of related work experience in product support or engineering roles.
• Strong analytical and problem-solving abilities with attention to detail.
• Experience with test and measurement equipment and electrical/automation systems.
• Proficient in English and Mandarin for international meetings and stakeholder interactions.

Responsibilities

• Provide technical support for ATS line of Test Systems to customers and suppliers.
• Act as liaison for customers, application users and technical teams.
• Monitor field performance and develop analytics aligned with business needs.
• Mentor Field Service Group personnel to maximize capability and work environment.
• Troubleshoot, diagnose, and define root causes; travel to customer sites as required.
• Develop end-user documentation and provide technical training to staff.

Skills

Analytical skills

English & Mandarin communication

Troubleshooting

Cross-functional collaboration

Project management

Education

Bachelor's or Master's in Mechanical, Electrical, or Software Engineering

Tools

Test and measurement equipment

Industrial computer systems

Network architectures

Diagnostic parameter programming

Job description

ADVANTEST (SINGAPORE) PTE. LTD. seeks a Product Support Engineer to support semiconductor test equipment projects in Singapore. You will work with cross-functional and cross-regional teams to ensure successful customer project execution at OSAT sites.

You will troubleshoot, analyze field data, and develop documentation while mentoring service staff and coordinating with engineering and sales teams. Significant travel may be required.