Sales Operation Analyst

Efficient Networks International (S) Pte Ltd; Singapore; On-site; SGD 70,000 - 120,000; Full time

Job summary

Efficient Networks International (S) Pte Ltd is seeking a data-driven business development and sales operations professional in Singapore to drive growth opportunities and enhance revenue through data-backed decisions. You will manage CRM platforms, analyze sales performance, and support go-to-market initiatives across cross-functional teams.

The role requires 3–6 years of experience in BD, sales ops, or analytics, strong Excel and BI tool skills, and excellent communication for stakeholder

Qualifications

• Bachelor’s degree in Business, Economics, Finance, or related field.
• 3–6 years of experience in business development, sales operations, or analytics.
• Strong analytical, strategic thinking, and problem-solving skills demonstrated through business case development and sales data analysis.
• Advanced Excel skills including dashboards, pivot tables, and forecasting models applied to sales analytics.
• Experience with CRM platforms such as Salesforce CRM to manage customer data and sales pipelines.
• Strong communication and presentation skills for stakeholder engagement and reporting.
• Ability to manage multiple stakeholders and projects effectively.

Responsibilities

• Identify and evaluate new business opportunities, markets, and partnerships to drive growth.
• Conduct market research, competitor analysis, and industry benchmarking to inform strategic decisions.
• Support go-to-market strategies and expansion plans by collaborating with cross-functional teams.
• Build and maintain relationships with clients and partners to foster collaboration.
• Track industry trends and recommend actionable growth initiatives.
• Analyse sales performance, pipeline health, and revenue trends to identify improvement areas.
• Prepare dashboards, forecasts, and reports for leadership to support data-driven decisions.
• Manage and optimise CRM systems (e.g., Salesforce CRM, HubSpot) to enhance sales processes.
• Improve sales workflows and operational efficiency through process analysis and redesign.
• Support territory planning, quota setting, and incentive programs to align sales goals.
• Ensure data accuracy, consistency, and reporting integrity across sales platforms.
• Utilize BI tools (e.g., Power BI, Tableau) to generate insights and support strategic planning.

Skills

Analytical skills

Strategic thinking

Problem solving

Advanced Excel

Salesforce CRM

Communication skills

Stakeholder management

Project management

Education

Bachelor's degree in Business, Economics, Finance, or related field

Tools

Power BI

Tableau

Job description

Drive strategic business development and sales operations by identifying growth opportunities, analysing sales data, managing CRM systems, and supporting go-to-market strategies to enhance revenue and operational efficiency.

Responsibilities

Strategic Business Development

• Identify and evaluate new business opportunities, markets, and partnerships to drive growth.
• Conduct market research, competitor analysis, and industry benchmarking to inform strategic decisions.
• Support go-to-market strategies and expansion plans by collaborating with cross-functional teams.
• Build and maintain relationships with clients and partners to foster collaboration.
• Track industry trends and recommend actionable growth initiatives.

Sales Operations & Analytics

• Analyse sales performance, pipeline health, and revenue trends to identify improvement areas
• Prepare dashboards, forecasts, and reports for leadership to support data-driven decisions
• Manage and optimise CRM systems (e.g., Salesforce CRM, HubSpot) to enhance sales processes
• Improve sales workflows and operational efficiency through process analysis and redesign
• Support territory planning, quota setting, and incentive programs to align sales goals.
• Ensure data accuracy, consistency, and reporting integrity across sales platforms.
• Utilize BI tools (e.g., Power BI, Tableau) to generate insights and support strategic planning.

Required competencies and certifications

• Bachelor’s degree in Business, Economics, Finance, or related field
• 3–6 years of experience in business development, sales operations, or analytics
• Strong analytical, strategic thinking, and problem-solving skills demonstrated through business case development and sales data analysis
• Advanced Excel skills including dashboards, pivot tables, and forecasting models applied to sales analytics
• Experience with CRM platforms such as Salesforce CRM to manage customer data and sales pipelines
• Strong communication and presentation skills for stakeholder engagement and reporting
• Ability to manage multiple stakeholders and projects effectively