Global Sales & Customer Liaison — Engineering Components

SHINE PRECISION ENGINEERING PTE LTD; Singapore; On-site; SGD 39,000 - 45,000; Full time

Benefits offered by this job

Training provided on products

Overseas exposure

Career growth opportunities

CPF contribution as applicable

Job summary

Shine Precision Engineering Pte Ltd in Singapore seeks a Sales & Customer role to manage relationships, handle inquiries, prepare quotations and support growth, especially for overseas customers.

You will bridge customers with engineering, production and QA, ensuring clear communication on specs, prices, lead times and delivery. 3–5 years in sales/CS in manufacturing preferred.

Qualifications

• Diploma or Degree in Engineering, Business, or related field required.
• 3–5 years of experience in sales, customer service, or account management (engineering/manufacturing preferred).
• Ability to read basic engineering drawings and technical specs (training provided).
• Strong communication and interpersonal skills; comfortable with quotations and deadlines.
• Experience handling overseas customers is a plus.

Responsibilities

• Manage sales enquiries, RFQs and quotations for precision components.
• Follow up quotations and convert opportunities into orders.
• Identify and develop new customers, including overseas accounts.
• Support management in expanding into new markets and industries.
• Maintain accurate sales pipeline and reporting.
• Act as main contact for assigned customers; coordinate with internal teams.

Skills

MS Excel

Communication skills

Interpersonal skills

Overseas customers

Education

Diploma/ Degree in Engineering or Business

Tools

CRM systems

ERP systems

Job description

Role Purpose

The Sales & Customer will be responsible for managing customer relationships, handling sales enquiries, preparing quotations, and supporting business growth, especially for overseas customers.

This role acts as a key link between customers and internal teams (engineering, production, QA).

Key Responsibilities

Sales & Business Development

• Handle sales enquiries, RFQs, and quotations for precision engineering components
• Follow up on quotations and convert opportunities into confirmed orders
• Identify and develop new customers, including overseas accounts
• Support management in expanding into new markets and industries
• Maintain accurate sales pipeline and reporting

Customer & Account Management

• Act as the main point of contact for assigned customers
• Communicate clearly with customers on specifications, pricing, lead times, and delivery schedules
• Build long-term customer relationships and ensure repeat business
• Handle customer feedback, issues, and coordination for resolution

Internal Coordination

• Liaise with engineering, production, QA, and logistics teams to ensure accurate quotation and smooth order fulfilment
• Ensure customer requirements (drawings, tolerances, materials) are properly understood internally
• Support order processing, documentation and delivery coordination

Overseas Market Support

• Communicate with overseas customers across different time zones
• Support export-related documentation and coordination
• Assist in overseas customer visits, video meetings, or trade exhibitions when required

Requirements

• Diploma or Degree in Engineering, Business, or related field
• 3–5 years of experience in sales, customer service, or account management (engineering / manufacturing industry preferred)
• Ability to understand basic engineering drawings and technical specifications (training will be provided)
• Strong communication and interpersonal skills
• Comfortable working with customers, quotations, and deadlines
• Proficient in MS Excel, email, and basic CRM or ERP systems
• Experience handling overseas customers is an advantage

Preferred Traits

• Detail-oriented and organized
• Customer-focused and responsive
• Willing to learn technical products
• Able to work independently and as part of a team
• Results-driven with a growth mindset

Salary & Benefits (Singapore)

• Monthly salary: S$3,500 – S$4000 (commensurate with experience)
• Performance bonus / commission based on sales results
• CPF contribution according to statutory requirements
• Training provided on products, processes, and technical knowledge
• Opportunities for overseas exposure and career growth