Global Product Support Engineer: Design & Field Issues

APPLIED MATERIALS SOUTH EAST ASIA PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

APPLIED MATERIALS SOUTH EAST ASIA PTE. LTD. is seeking a seasoned engineer to lead and advance design and service initiatives for new products.

The role emphasizes acting as the technical expert, coordinating across disciplines, and driving improvements through CAPA, FMECA, and design reviews. The successful candidate will own beta site testing, align training plans with GTT, and work with AGS to ensure stocked parts in the correct locations, while interacting with senior stakeholders and

Qualifications

• Regarded as the technical expert in their field.
• Deep breadth of expertise within own discipline and knowledge of related disciplines.
• Anticipates business and regulatory issues; recommends improvements to products or processes.
• Leads projects with notable risk and complexity; develops strategy for execution.
• Solves unique and complex problems with broad business impact; requires innovative thinking.
• Communicates complex ideas to senior stakeholders and persuades them on viewpoints.

Responsibilities

• Ensure legacy corrective actions and Lessons Learned are captured in New Products design intent. Contribute to the FMECA process.
• Develop new procedures and Best Known Methods (BKMs) to service new products.
• Participate in Engineering Design Reviews
• Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues
• Participate in or own CAPA process. Conduct or facilitate Failure Analysis (FA) if needed
• Drive resolution of key issues with Engineering. Own beta site test plans and reporting
• Align with Global Technical Training (GTT) on overall training plans for new products, train the trainers.
• Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations

Skills

Technical expert

Cross-disciplinary knowledge

Project leadership

Problem solving

Stakeholder communication

Job description

APPLIED MATERIALS SOUTH EAST ASIA PTE. LTD. is seeking a seasoned engineer to lead and advance design and service initiatives for new products.

The role emphasizes acting as the technical expert, coordinating across disciplines, and driving improvements through CAPA, FMECA, and design reviews. The successful candidate will own beta site testing, align training plans with GTT, and work with AGS to ensure stocked parts in the correct locations, while interacting with senior stakeholders and