Global Field Service Engineer - Customer Solutions

Applied Materials, Inc.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Applied Materials, Inc. in Singapore is seeking a Field Service Engineer (Customer Engineer) to install, maintain, and upgrade semiconductor equipment.

You will troubleshoot using digital analytics and perform preventative and corrective maintenance across multiple systems, with training provided. Ideal candidates have a engineering degree and up to 1 year of related experience, with strong communication skills and willingness to travel up to 75% to support overseas customers.

Qualifications

• Bachelor’s Degree in an Engineering discipline is required.
• 0–1 year of experience in customer support, field service, or related engineering.
• Ability to read and interpret electrical and mechanical schematics.
• Experience diagnosing and resolving basic technical challenges.
• Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
• Familiarity with hand tools and their appropriate usage, including digital multimeters.
• Effective written and verbal communication skills.
• Basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Willingness to travel up to 75% of the time to support overseas customers.
• Able to meet on-site safety, environmental guidelines, and customer/Applied protocols.

Responsibilities

• Collaborate with Senior Field Service Engineers in installing, maintaining, and upgrading customer equipment.
• Use digital analytics for troubleshooting.
• Apply basic diagnostic techniques to address technical issues, with guidance from Senior Field Service Engineers.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
• Coordinate and communicate directly with customers.
• Participate in projects/assignments to meet organizational goals.
• Fulfill additional duties, as assigned.

Skills

Electrical schematics

Mechanical schematics

Diagnostics

Mechanical aptitude

Pneumatics

Hydraulics

Electronics

Thermodynamics

Hand tools / DMM

Communication

MS Office

Travel readiness

Education

Bachelor’s Degree in Engineering

Job description

Applied Materials, Inc. in Singapore is seeking a Field Service Engineer (Customer Engineer) to install, maintain, and upgrade semiconductor equipment.

You will troubleshoot using digital analytics and perform preventative and corrective maintenance across multiple systems, with training provided. Ideal candidates have a engineering degree and up to 1 year of related experience, with strong communication skills and willingness to travel up to 75% to support overseas customers.