Global Product Support Engineer – Semiconductor Equipment

Applied Materials, Inc.; Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

Applied Materials, Inc. in Singapore is seeking an experienced Equipment Engineer to develop new BKMs for servicing upcoming products and to contribute to FMECA and failure analysis activities.

You will work with Manufacturing, Quality & Reliability and Engineering teams to install, retrofit, and maintain equipment, document procedures, train Customer Engineers, and support global field activities. The role is based at Science Park II with a move to Tampines planned from Apr 2027, and involves

Qualifications

• At least 2 years of relevant equipment experiences in the semiconductor industry.
• Understanding of Vacuum chambers used in PVD or CVD, wet cleans products as well as hands-on skills in Electro-mechanical semiconductor assemblies.
• Excellent communication and interpersonal skills.
• Confident in liaising with internal and external stakeholders of various seniorities.
• Work Location: Science Park II (Moving to Tampines from Apr 2027).

Responsibilities

• Develop new procedures and Best Known Methods (BKMs) to service new products.
• Contribute to the FMECA process.
• Participate in or own first chamber Build & Test in Apps lab.
• Solve issues, or work with Engineering to address issues identified.
• Work with Manufacturing to develop procedures and participate on New Product final test; Partner with Q&R to review Top Field Issues.
• Participate in or own CAPA process.
• Conduct or facilitate Failure Analysis (FA) if needed.
• Develop and document procedures to install (start-up), retrofit and maintain the product (Technical Product Manuals).
• Develop new procedures, Customer Engineering Notices (CENs), ISBs and troubleshooting guides as required.
• Collect process and qualification data to create BKMs.
• Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class.
• Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping.
• Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations.

Skills

Equipment maintenance

Semiconductor assembly

Vacuum chamber knowledge

Communication skills

Job description

Applied Materials, Inc. in Singapore is seeking an experienced Equipment Engineer to develop new BKMs for servicing upcoming products and to contribute to FMECA and failure analysis activities.

You will work with Manufacturing, Quality & Reliability and Engineering teams to install, retrofit, and maintain equipment, document procedures, train Customer Engineers, and support global field activities. The role is based at Science Park II with a move to Tampines planned from Apr 2027, and involves