Global Product Support Engineer – Semiconductors & Innovation

Applied Materials, Inc.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

Applied Materials, Inc. in Singapore seeks a technical leader to own design review activities, CAPA processes, and the development of new procedures for service of next-generation products. You will collaborate across engineering, quality, and operations to ensure robust design intent and field readiness.

You will drive beta site test plans, partner with the Quality & Reliability group to resolve field issues, and align with Global Technical Training to plan and train on new products.

Responsibilities

• Ensure legacy corrective actions and Lessons Learned are captured in New Products design intent.
• Contribute to the FMECA process.
• Develop new procedures and Best Known Methods (BKMs) to service new products.
• Participate in Engineering Design Reviews.
• Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues.
• Participate in or own CAPA process.
• Conduct or facilitate Failure Analysis (FA) if needed.
• Drive resolution of key issues with Engineering.
• Own beta site test plans and reporting.
• Align with Global Technical Training (GTT) on overall training plans for new products, train the trainers.
• Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations.
• Functional Knowledge Regarded as the technical expert in their particular field Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function
• Business Expertise Anticipates business and regulatory issues; recommends product, process or service improvements
• Leadership Leads projects with notable risk and complexity; develops the strategy for project execution
• Problem Solving Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions
• Impact Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines
• Interpersonal Skills Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, to adopt a different point of view

Job description

Applied Materials, Inc. in Singapore seeks a technical leader to own design review activities, CAPA processes, and the development of new procedures for service of next-generation products. You will collaborate across engineering, quality, and operations to ensure robust design intent and field readiness.

You will drive beta site test plans, partner with the Quality & Reliability group to resolve field issues, and align with Global Technical Training to plan and train on new products.