Global Operations Guidelines Lead — Policy Translation & AI

TikTok; Singapore; Vor Ort; SGD 120.000 - 180.000; Vollzeit

Zusammenfassung

TikTok in Singapore seeks a Senior Operations Policy Manager within the Operational Guidelines & Standards team. You will translate complex policy intent into actionable workflows and lead a high-performing team to ensure scalable, globally consistent processes.

The role requires strong cross-functional leadership, proficiency in policy operationalization, and fluency in Chinese and English to collaborate with regional and global partners. This position is based in Singapore.

Qualifikationen

• Strong policy knowledge in Ops domain and ability to connect with governance and strategy.
• Experience in policy operationalization, process optimization, or large-scale transformation.
• Proven ability to lead cross-functional teams across Policy, Product, Engineering, Operations.

Aufgaben

• Lead, mentor, and develop a high-performing OGS team.
• Translate policy intent into scalable, consistent workflows and decision frameworks.
• Oversee knowledge base management, SOP development, and policy updates.

Kenntnisse

Policy knowledge

Cross-functional leadership

Analytical thinking

Bilingual Chinese/English

Jobbeschreibung

TikTok in Singapore seeks a Senior Operations Policy Manager within the Operational Guidelines & Standards team. You will translate complex policy intent into actionable workflows and lead a high-performing team to ensure scalable, globally consistent processes.

The role requires strong cross-functional leadership, proficiency in policy operationalization, and fluency in Chinese and English to collaborate with regional and global partners. This position is based in Singapore.