Global Network Operations Engineer - Physical Infrastructure

ByteDance; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

ByteDance is seeking a Network Operation Engineer to join the Physical Network Infrastructure team in Singapore. You will lead global network incident response across backbone, data centers, cloud, and CDN, ensuring 24x7 operational stability.

You will collaborate with a 24/7 NOC, network architecture, and software engineering teams to enhance monitoring, automation, and incident remediation, working with ISPs and vendors to prevent recurrence and maintain service quality.

Qualifications

• 5+ years of experience in network operations, network support, or network engineering.
• Strong understanding of TCP/IP, DHCP, BGP, OSPF/IS-IS and MPLS related technologies.
• Good ownership and ability to troubleshoot and resolve incidents promptly.
• Excellent communication and collaboration across global teams.

Responsibilities

• Act as a key engineer for ByteDance's global network incident response and operational stability across backbone, data center, cloud, Edge/CDN and network gateways.
• Support day-to-day operations of the global network infrastructure and lead troubleshooting during incidents.
• Collaborate with 24x7 NOC teams and cross-functional engineers across time zones to ensure continuous operations.
• Work with architecture, deployment and software teams to improve tooling, monitoring, and automation.
• Coordinate with ISPs and vendors to diagnose issues, perform RCA, and drive remediation.
• Support network maintenance and post-change monitoring activities.

Skills

TCP/IP

Network troubleshooting

BGP/OSPF/IS-IS

Scripting (Python)

Cross-team collaboration

Education

Bachelor's degree (CS/IT/Engineering)

Tools

Python

Shell

Job description

ByteDance is seeking a Network Operation Engineer to join the Physical Network Infrastructure team in Singapore. You will lead global network incident response across backbone, data centers, cloud, and CDN, ensuring 24x7 operational stability.

You will collaborate with a 24/7 NOC, network architecture, and software engineering teams to enhance monitoring, automation, and incident remediation, working with ISPs and vendors to prevent recurrence and maintain service quality.