Global Network Operations Engineer

ByteDance

Singapore

On-site

SGD 120,000 - 180,000

Full time

4 days ago

Be an early applicant

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

ByteDance Networking is seeking an experienced Network Operations professional to join our global team in maintaining high-availability, scalable network services across backbone, data centers, and cloud environments. You will troubleshoot incidents, coordinate with 24x7 NOC teams, and drive automation improvements to prevent future outages.

The role emphasizes ownership, cross-team collaboration, and proactive incident management for a world‑scale platform like TikTok.

Qualifications

Bachelor’s degree or equivalent practical experience in a technical field.
5+ years of experience in network operations, support, or engineering.
Strong understanding of network protocols such as TCP/IP, BGP, OSPF/IS-IS, and MPLS.
Ownership mindset with ability to troubleshoot and resolve incidents during outages.
Excellent communication and cross‑regional collaboration skills.

Responsibilities

Act as a key engineer for ByteDance's global network incident response and operational stability.
Support day-to-day operations of the global network infrastructure, including backbone, data centers, cloud, Edge/CDN, and network gateways.
Collaborate with 24x7 NOC and cross-functional teams across multiple time zones to ensure 24x7 operations.
Improve tooling, monitoring platforms, and automation to enhance reliability and efficiency.
Coordinate with ISPs, vendors and internal teams to diagnose issues, perform RCA, and drive remediation.
Assist in network maintenance, change management, and post-change monitoring.