Global Markets Automation & Data Support Engineer

Ashford Benjamin; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

Ashford Benjamin is seeking a Global Markets Application Support Engineer to support business-critical trading, risk, and market-data applications. This hands-on role sits at the intersection of front-office technology, production support, data operations, and automation, collaborating with traders, risk, operations and technology teams.

Responsibilities include handling incidents, monitoring production systems, supporting data processes, and driving workflow improvements using analytics,

Qualifications

• At least 2 years of experience supporting production applications.
• SQL experience for data investigation, validation, and business-process support.
• Understanding of databases, data processing, system integrations, and production environments.
• Strong analytical and problem-solving skills.
• Strong communication skills and confidence working with technical and non-technical stakeholders.
• Basic knowledge of financial markets, trading environments, or financial-services technology.
• Familiarity with incident, problem, and change-management processes.
• Interest in automation, data analytics, AI, or modern workplace tools such as Microsoft Copilot and GitHub Copilot.

Responsibilities

• Provide first- and second-line support for trading, risk, and market-data applications.
• Investigate production incidents, troubleshoot issues, and coordinate resolution with internal technology teams and vendors.
• Monitor systems and support daily operational processes, including trade processing, market-data checks, batch monitoring, and reconciliations.
• Support data validation, reporting, data-quality checks, and automated data-processing activities.
• Assist with the testing, deployment, and adoption of automation, data, and AI-enabled solutions.
• Identify opportunities to improve business processes, system stability, and operational efficiency.
• Maintain clear support documentation and communicate effectively with business users during incidents.
• Participate in project delivery, testing, change-management, and continuous-improvement initiatives.

Skills

Analytical thinking

Problem solving

Communication skills

SQL

Stakeholder management

Attention to detail

Tools

Azure

Python

PowerShell

GitHub Copilot

Job description

Ashford Benjamin is seeking a Global Markets Application Support Engineer to support business-critical trading, risk, and market-data applications. This hands-on role sits at the intersection of front-office technology, production support, data operations, and automation, collaborating with traders, risk, operations and technology teams.

Responsibilities include handling incidents, monitoring production systems, supporting data processes, and driving workflow improvements using analytics,