Application Support Executive

Phillip Nova Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Phillip Nova Pte Ltd is seeking an Executive, Application Support to safeguard market data governance and enable automation across electronic trading platforms. You will manage data lifecycles, licensing, entitlements, and support onboarding and incident handling.

The role emphasizes identifying RPA/AI automation opportunities, coordinating with Compliance, Finance and business teams, and delivering efficient platform operations with strong communication and independent work style.

Qualifications

• Manage the end-to-end market data lifecycle, including licensing and usage reporting.
• Experience with RPA/AI automation is a plus.
• Proficient in MS Office and data handling.
• Analytical with attention to detail and time management.
• Strong verbal and written communication skills.
• Able to work independently and prioritize under time-critical conditions.

Responsibilities

• Handle end-to-end market data lifecycle management with licensing, entitlements, billing support and audits.
• Monitor exchange policies and regulatory impacts.
• Set up and maintain market data subscriptions and reporting processes.
• Identify and drive RPA/AI automation opportunities to reduce manual work.
• Design, test, and monitor automated workflows for reporting and onboarding.
• Provide application support for trading platforms including incident/change management.
• Manage client onboarding, user access, entitlements, and order routing setups.
• Coordinate with vendors, development teams, Compliance, Finance, and business teams on market data matters.

Skills

Market data governance

RPA / AI automation

Analytical thinking

Clear communication

Independent worker

Time management

MS Office proficiency

Education

Diploma or higher in any discipline

Tools

MS Office

Job description

Role Overview:

The Executive, Application Support is responsible for supporting electronic trading platforms with a strong focus on Market Data governance and RPA/AI‑driven automation. The role ensures accurate market data management, regulatory compliance, and operational efficiency, while supporting platform operations, client onboarding, and continuous process improvement through automation.

Job Requirements

• Manage the end‑to‑end market data lifecycle, including licensing, entitlement setup, usage reporting, billing support, and audit responses




• Track exchange policy and fee changes; assess regulatory, cost, and business impact




• Establish and maintain market data subscriptions, agreements, and reporting processes




• Identify and drive RPA / AI automation opportunitiesto reduce manual work and operational risk




• Participate in the design, testing, and monitoring of automated workflows (e.g. reporting, onboarding, reconciliations)




• Provide application support for trading platforms, including incident and change management




• Administer client onboarding, user access, market data entitlements, and order routing setups




• Coordinate with vendors, development teams, Compliance, Finance, and business teams on platform and market data matters

Personal & Professional Requirements

• Diploma or higher in any discipline




• Proficient in MS Office suite




• Interest or hands‑on exposure to RPA, AI, or automation technologies




• Analytical, detail‑oriented, and able to prioritise under time‑critical conditions




• Ability to work independently




• Clear communicator with a calm, customer‑focused approach




• Willingness to work shift hours where required

Added advantage

• Futures / Forex industry experience




• Exposure to audits or regulatory reviews




• Basic scripting or programming skills (e.g. Python, SQL)