Global Key Account Leader - Sector Growth & Strategy

Aramex India; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Aramex India seeks a Global Key Account Manager / Sector Head to lead strategic relationships with key global accounts and drive long-term growth. You will design account strategies, manage contracts, and coordinate cross-functional teams to deliver tailored logistics solutions and superior service.

The role requires 7–9 years in account management or sales within logistics, with MBA or equivalent certifications seen as a plus.

Qualifications

• Bachelor’s degree in business administration, Marketing, Logistics, or a related field.
• MBA or relevant professional certifications is a plus.
• Proven track record in key account management or sales within logistics or supply chain.

Responsibilities

• Own and develop strategic relationships with key global/regional accounts, acting as the primary point of contact and trusted advisor.
• Design and execute account strategies and plans to achieve revenue growth, profitability, and customer retention targets.
• Drive revenue expansion through upselling, cross-selling, and new business opportunities within assigned accounts.
• Understand customer business models and supply chain needs, delivering tailored logistics solutions that create value.
• Lead contract management and commercial negotiations with focus on competitive pricing and margins.
• Monitor and manage account performance, including revenue and service metrics; provide regular reviews to clients and internal stakeholders.
• Conduct periodic business reviews (QBRs/MBRs) to assess performance and identify improvements.
• Collaborate cross-functionally to ensure seamless service delivery and alignment with commitments.
• Enable operational excellence and service reliability; proactively identify and resolve issues.
• Leverage customer insights to drive service improvements and value propositions.
• Partner with marketing to develop targeted campaigns for key accounts.
• Maintain oversight of account financials including budgeting and forecasting.
• Analyze market trends to inform strategies and strengthen market position.
• Represent the company at industry events and customer engagements.

Skills

Key account mgmt

Strategic relationships

Revenue growth

Contract negotiations

Cross-functional collaboration

CRM software

MS Office

Education

Bachelor’s degree in business administration/marketing/logistics

MBA (plus)

Tools

CRM software

Microsoft Office

Job description

Aramex India seeks a Global Key Account Manager / Sector Head to lead strategic relationships with key global accounts and drive long-term growth. You will design account strategies, manage contracts, and coordinate cross-functional teams to deliver tailored logistics solutions and superior service.

The role requires 7–9 years in account management or sales within logistics, with MBA or equivalent certifications seen as a plus.