Key Account Manager - HKG

Catalyst Talent Strategy Consulting; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Catalyst Talent Strategy Consulting's client, a global logistics leader, seeks a Senior Key Account Manager to own and grow a strategic portfolio of enterprise clients across Asia-Pacific, Europe, and the Americas. You will orchestrate between clients and internal operations, technology, and commercial teams to deliver profitable, long-term partnerships while driving revenue expansion.

The role requires deep experience in global logistics, ability to engage C-level executives, and fluency in

Qualifications

• 8+ years in strategic account management within global logistics, 3PL, freight forwarding, or integrated supply chain services
• Experience managing enterprise portfolios with revenue, margin, and client satisfaction
• Experience engaging C-level stakeholders in manufacturing, retail, e-commerce, or technology sectors
• Bachelor's degree in Business, Supply Chain, or related field; MBA or logistics certification is a plus
• Fluency in English and Mandarin is highly valued for APAC client coverage

Responsibilities

• Own end-to-end management of strategic enterprise accounts with combined P&L responsibility
• Develop and execute account growth strategies including cross-selling value-added services (e.g., warehousing, customs brokerage, sustainability solutions)
• Partner with clients' C-suite and supply chain leadership to align logistics strategy with their business objectives
• Collaborate with operations, pricing, and technology teams to design tailored solutions, resolve escalations, and ensure service excellence
• Drive year-over-year profitability through pricing optimization, cost-to-serve analysis, and scope expansion
• Maintain client retention while achieving revenue growth targets

Skills

Strategic account management

C-level stakeholder engagement

English fluency

Mandarin fluency

Education

Bachelor's degree in Business/ Supply Chain

MBA or logistics certification

Job description

Senior Key Account Manager – Global Logistics Leader

About Our Client

Our client is a leading global logistics and supply chain solutions provider with an extensive footprint across Asia-Pacific, Europe, and the Americas. Renowned for innovation in integrated 3PL services, freight management, and digital supply chain transformation, they partner with Fortune 500 clients to deliver resilient, sustainable, and high-performance logistics ecosystems.

The Opportunity

As a Senior Key Account Manager, you will own and grow a strategic portfolio of enterprise clients driving revenue expansion, deepening client partnerships, and serving as the primary orchestrator between clients and internal operations, technology, and commercial teams. This is a high-impact role for a commercially leader who thrives on transforming complex client needs into profitable, long-term partnerships.

Key Responsibilities

• Own end-to-end management of strategic enterprise accounts with combined P&L responsibility
• Develop and execute account growth strategies including cross-selling value-added services (e.g., warehousing, customs brokerage, sustainability solutions)
• Partner with clients' C-suite and supply chain leadership to align logistics strategy with their business objectives
• Collaborate with operations, pricing, and technology teams to design tailored solutions, resolve escalations, and ensure service excellence
• Drive year-over-year profitability through pricing optimization, cost-to-serve analysis, and scope expansion
• Maintain client retention while achieving revenue growth targets

Qualifications & Experience

• 8+ years in strategic account management within global logistics, 3PL, freight forwarding, or integrated supply chain services
• Demonstrated success managing enterprise portfolios with accountability for revenue, margin, and client satisfaction
• Experience engaging C-level stakeholders in manufacturing, retail, e-commerce, or technology sectors
• Bachelors degree in Business, Supply Chain, or related field; MBA or logistics certification is a plus
• Fluency in English and Mandarin is highly valued for APAC client coverage