Global Key Account Leader - Logistics & Growth

Aramex; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Aramex in Singapore is seeking a Global Key Account Manager to develop and manage strategic relationships with key customers across a global portfolio. You will act as the trusted advisor and primary contact to drive long-term partnerships and growth in logistics and supply chain solutions.

You will design account strategies, lead commercial negotiations, monitor performance, and collaborate with operations, finance, and marketing to ensure service excellence and alignment with client

Qualifications

• Bachelor’s degree in business administration, marketing, logistics, or related field.
• 7–9 years account management or sales experience, preferably in logistics.
• MBA or professional certifications are a plus.
• Strong proficiency in MS Office and CRM software.
• Experience developing strategic partnerships with clients.

Responsibilities

• Own and develop strategic relationships with key global/regional accounts as primary contact.
• Design and execute account strategies to achieve revenue growth.
• Identify upsell, cross-sell, and new business opportunities.
• Understand customer business models and supply chain needs to deliver tailored solutions.
• Lead contract management and commercial negotiations ensuring margins and SLAs.
• Monitor account performance including revenue and service metrics.
• Conduct periodic business reviews to align on priorities.
• Collaborate cross-functionally to ensure seamless service delivery.
• Promote a customer-centric culture and drive best practices in account management.

Skills

Key account management

Sales / business development

CRM proficiency

Strategic planning

Education

Bachelor’s degree in Business/Marketing/Logistics

MBA (advantage)

Tools

CRM software

MS Office Suite

Job description

Aramex in Singapore is seeking a Global Key Account Manager to develop and manage strategic relationships with key customers across a global portfolio. You will act as the trusted advisor and primary contact to drive long-term partnerships and growth in logistics and supply chain solutions.

You will design account strategies, lead commercial negotiations, monitor performance, and collaborate with operations, finance, and marketing to ensure service excellence and alignment with client