Global HR Shared Services Leader: Payroll & Compliance

Confidential; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Confidential is seeking a Global HR Shared Services Expert to lead the design and delivery of international HR shared services across multiple markets. This senior individual contributor role emphasizes hands-on delivery, process design, and cross-functional project execution.

You will own defined workstreams across employee lifecycle services, payroll operations, HR systems, and service governance, balancing global standards with local requirements to ensure scalable and compliant HR delivery

Qualifications

• Demonstrated experience independently delivering HR operations and payroll services in at least two international markets, covering employee lifecycle processes, contracts, records, and local statutory requirements.
• Experience owning defined workstreams in international HR shared services setup, cross-border process transitions, or multi-country operational consolidation, with clear deliverables and measurable improvements.
• Practical experience applying employment, data privacy, cross-border data transfer, and payroll-related tax controls, including documenting risks and working with specialists on complex cases.
• Ability to translate HR needs into process and system requirements and coordinate HRBPs, COEs, Finance, IT, and service providers across countries; professional fluency in English is required.

Responsibilities

• Design and implement service catalogues, standardized processes, SLAs, and KPIs for assigned HR service workstreams; use operational data to resolve recurring issues and improve delivery.
• Deliver multi-country employee lifecycle services, including onboarding, employee changes, contracts, personnel records, mobility coordination, and offboarding, ensuring accurate documentation and consistent service quality.
• Coordinate payroll inputs, validation, and issue resolution with Finance and external providers, covering statutory benefits, social insurance, and individual income tax filings to ensure accurate and timely delivery.
• Own defined workstreams in shared services development and process standardization, documenting country-specific requirements and reducing manual work and operational risk.
• Translate operational needs into HRIS requirements, test system enhancements, and implement workflow automation and employee self-service solutions with IT to improve efficiency and data quality.
• Apply employment, data privacy, cross-border data transfer, and relevant tax controls with local specialists; maintain audit documentation, escalate complex employee matters, and coordinate stakeholders and vendors to resolve service gaps.

Skills

HR operations

Payroll services

Process design

Cross-border coordination

English fluency

Education

Bachelor’s degree or higher in HR / Management / IT or related field

Tools

HRIS platforms

Workflow automation tools

AI-enabled HR tools

Job description

Confidential is seeking a Global HR Shared Services Expert to lead the design and delivery of international HR shared services across multiple markets. This senior individual contributor role emphasizes hands-on delivery, process design, and cross-functional project execution.

You will own defined workstreams across employee lifecycle services, payroll operations, HR systems, and service governance, balancing global standards with local requirements to ensure scalable and compliant HR delivery