Global Head, Client Onboarding & Integration

Citco; Singapore; On-site; SGD 180,000 - 250,000; Full time

Job summary

Citco seeks a senior leader to drive onboarding programs, client integration, and service delivery across global teams. The VP will supervise AVPs, training staff, and rolling out global best practices in the integration function.

The role requires extensive PM, BA capabilities, strong client relationship skills, and deep knowledge of financial services. You will engage with senior management and multiple global offices to ensure successful onboarding and project execution.

Qualifications

• Degree qualified in a business or Finance related discipline.
• Proven project management experience across complex programs.
• Proven business analysis experience.
• Proven knowledge of Listed and OTC products.
• Excellent communication and writing skills.

Responsibilities

• Lead onboarding, client integration, service delivery and sales support efforts.
• Manage virtual teams and stakeholders across Citco entities to maximize efficiency and minimize risk.
• Oversee data migrations, testing and client reporting coordination with third parties.
• Coordinate with Technology groups and external vendors on interfaces and migrations.
• Drive client relationships and vendor management through efficiency projects and issue resolution.
• Provide resource management, tracking of project pipelines, and reporting to senior management.

Skills

PM experience

Business Analysis

Client relations

Communication

Financial services knowledge

Education

Degree in business/finance

Tools

Microsoft Office

Job description

Citco seeks a senior leader to drive onboarding programs, client integration, and service delivery across global teams. The VP will supervise AVPs, training staff, and rolling out global best practices in the integration function.

The role requires extensive PM, BA capabilities, strong client relationship skills, and deep knowledge of financial services. You will engage with senior management and multiple global offices to ensure successful onboarding and project execution.