Global Freight Sales & Customer Support Specialist

IAS Global Logistics Pte Ltd; Singapore; On-site; SGD 42,000 - 72,000; Full time

Job summary

IAS Global Logistics Pte Ltd is seeking a results-oriented professional to handle customer inquiries and support the sales and management teams in marketing and business development. You will assist in pricing, prepare quotations, obtain rates from overseas partners, and generate new business while maintaining strong client relationships.

The role also involves following up on leads, compiling sales reports for management, and performing related duties as required.

Qualifications

• Excellent interpersonal and customer service skills.
• Strong communication abilities in English and Mandarin.
• Ability to work under pressure and stay detail oriented.
• Independent and team player with focus and discipline.
• Proactive in handling inquiries and assisting sales.

Responsibilities

• Handle customers' enquiries and assist sales/management in marketing and business development.
• Support the Sales team in pricing and preparing quotations.
• Obtain rates from overseas partners/vendors and prepare costing sheets and quotations.
• Generate business leads, grow customer base and maintain relationships with clients.
• Follow up on sales leads, convert prospects into new customers.
• Compile sales reports for management and perform related duties as needed.

Skills

Interpersonal communication

Customer service

English proficiency

Mandarin proficiency

Sales support

Job description

IAS Global Logistics Pte Ltd is seeking a results-oriented professional to handle customer inquiries and support the sales and management teams in marketing and business development. You will assist in pricing, prepare quotations, obtain rates from overseas partners, and generate new business while maintaining strong client relationships.

The role also involves following up on leads, compiling sales reports for management, and performing related duties as required.