Export Logistics Specialist: Sea Freight & Customer Service

Sika; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Sika is seeking an Export and Logistics Coordinator in Singapore to manage third-party exports, inter-company orders, and daily logistics coordination. You will liaise with customers, forwarders, and the sales team to ensure on-time shipments and accurate documentation.

Requirements include a Diploma in Logistics or related field, 2–5 years in sea freight/export customer service, and strong SAP and MS Office skills, with solid knowledge of Incoterms and customs procedures.

Qualifications

• Education: Diploma in Logistics, Supply Chain Management, International Business, or a related discipline.
• Experience: Minimum 2-5 years experience in sea freight forwarding or export customer service.
• Technical Proficiencies: Extensive working knowledge of SAP and standard MS Office.
• Trade Knowledge: Strong, practical expertise in Incoterms, global custom procedures, and bill of lading surrenders.

Responsibilities

• Process third party export and inter-company orders while coordinating with customers, forwarders, sales, and supply chain.
• Manage customer accounts to ensure seamless order processing and fulfillment.
• Coordinate supply chain logistics to ensure timely delivery from factories and arrange outbound shipping.
• Coordinate export shipping documentation and stay updated on international shipping regulations.
• Monitor financial and administrative controls including customer onboarding and order release approvals.
• Generate sales analytics and reports for sales teams and management.

Skills

Interpersonal communication

Attention to detail

Strong English

Education

Diploma in Logistics

Diploma in Supply Chain Management

Diploma in International Business

Tools

SAP

MS Office

Job description

Sika is seeking an Export and Logistics Coordinator in Singapore to manage third-party exports, inter-company orders, and daily logistics coordination. You will liaise with customers, forwarders, and the sales team to ensure on-time shipments and accurate documentation.

Requirements include a Diploma in Logistics or related field, 2–5 years in sea freight/export customer service, and strong SAP and MS Office skills, with solid knowledge of Incoterms and customs procedures.