Global E-commerce Operations & Optimization Lead

Razer; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Razer is seeking a motivated professional to head multi-market e-commerce operations from Singapore. You will optimize 40 markets, drive SOP improvements, and lead product lifecycle management across global sites with a focus on data-driven merchandising and revenue growth.

We value experience with CMS/e-commerce platforms, strong analytics skills, and the ability to collaborate across teams to deliver localized, compliant experiences that maximize conversion and customer satisfaction.

Qualifications

• Bachelor’s degree in a related field.
• 1+ years in e-commerce, digital operations or online merchandising.
• Experience managing multi-market or global e-commerce environments.
• Strong understanding of website architecture, UX principles, and conversion optimization.
• Strong project management and stakeholder management skills.
• Experience with CMS and e-commerce platforms is a plus.
• Proficiency in data analysis tools (GA, Looker, Power BI).

Responsibilities

• Manage, oversee, and optimize e-commerce operations across 40 countries.
• Define and improve operational SOPs, workflows, and governance frameworks.
• Identify gaps and implement scalable process improvements.
• Drive automation, personalization, and AI-powered improvements.
• Lead end-to-end product lifecycle management.
• Partner to develop data-driven merchandising strategies to maximize conversion and revenue.
• Ensure accurate product data, pricing, taxonomy, and content governance.
• Drive site-wide improvements and digital transformation initiatives.
• Manage timelines, stakeholder alignment, and risk mitigation.
• Serve as SME for e-commerce operations and handle escalated issues.
• Optimize user journeys and customer satisfaction across markets.

Skills

Data analysis tools

Project management

Communication skills

Leadership

CMS & e-commerce knowledge

Education

Bachelor’s Degree in Business E-Commerce Marketing Information Systems

Tools

Salesforce Commerce Cloud

SAP Commerce Cloud

Shopify

Magento

Google Analytics

Looker

Power BI

Job description

Razer is seeking a motivated professional to head multi-market e-commerce operations from Singapore. You will optimize 40 markets, drive SOP improvements, and lead product lifecycle management across global sites with a focus on data-driven merchandising and revenue growth.

We value experience with CMS/e-commerce platforms, strong analytics skills, and the ability to collaborate across teams to deliver localized, compliant experiences that maximize conversion and customer satisfaction.