Global Customer Support Specialist – Precious Metals

Bullionstar; Singapore; On-site; SGD 30,132 - 44,640; Full time

Benefits offered by this job

Competitive salary

Annual Wage Supplement

Medical bill reimbursement

Health and fitness benefit program

Job summary

A leading bullion dealer in Singapore is seeking a Customer Support Specialist to provide exceptional service in a dynamic, multi-cultural environment. This role offers a competitive starting salary between SGD 2,700 and SGD 4,000, plus bonuses and benefits. Candidates should be detail-oriented and effective communicators, ready to learn about the bullion industry and engage directly with customers.

Qualifications

• Demonstrates strong attention to detail in handling customer inquiries.
• Ability to switch between customer interaction and administrative tasks.
• Proficient in verbal and written English; additional languages are a plus.

Responsibilities

• Provide outstanding customer service through phone and email.
• Handle a high volume of inquiries efficiently.
• Drive improvements in customer care programs.

Skills

Attention to detail

Versatility

Effective communication

Job description

A leading bullion dealer in Singapore is seeking a Customer Support Specialist to provide exceptional service in a dynamic, multi-cultural environment. This role offers a competitive starting salary between SGD 2,700 and SGD 4,000, plus bonuses and benefits. Candidates should be detail-oriented and effective communicators, ready to learn about the bullion industry and engage directly with customers.